maysir Platform Account Terms
When you open an account on maysir, you enter into a service agreement with us. Our terms cover account creation, deposit and withdrawal mechanics, bonus eligibility, dispute handling, and the jurisdictional limits within which our services operate. We designed these terms to be clear: we explain what we require from you, what you can expect from maysir, and how disputes are resolved.
Our platform operates in jurisdictions where online entertainment services are permitted by local law. Your access to maysir is restricted to regions where such services are legal; you are responsible for verifying that your location permits use of our platform. We undertake to enforce our terms consistently across all account holders, whether they deposit via DANA, e-wallet, mobile banking, or bank transfer from local payment, online payment, e-wallet, or mobile banking.
This page summarizes our core policies. If you have questions about specific terms, our support team is available to clarify.
Account Opening and Verification on maysir
To open an account on maysir, you must be of legal age in your jurisdiction and provide accurate personal information. During account creation, you supply your email, set a password, and complete your profile details. Within 24 hours, you are required to complete KYC (Know Your Customer) verification by uploading identity documents and confirming your residential address. We use this verification to protect your account and comply with anti-money-laundering standards.
Your account on maysir is personal and non-transferable. You may not share your login credentials or allow others to access your account. If you suspect unauthorized access, notify our support team immediately. We enforce account suspension for suspected breach or fraud and may lock funds pending investigation. Once verification is complete, you can deposit funds, claim promotional offers, and access all our games—sports betting on Liga 1 and Piala AFF, live-dealer tables, slots, and esports markets.
Deposits and Payment Methods
We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and transfers from Indonesian banks (mobile banking, local payment, online payment, e-wallet). Deposits are processed immediately upon payment confirmation. Your maysir account balance updates in real time. We do not charge deposit fees, though your payment provider may. Minimum and maximum deposit amounts are displayed during the deposit process and may vary by payment method.
All deposits are final. We do not refund deposits unless a technical error occurs on our platform. If you believe an error has occurred, contact our support team with transaction details within 7 days of the deposit. We investigate and resolve legitimate refund claims within a standard review window.
Withdrawals and Account Review
When you request a withdrawal on maysir, your funds are subject to account review by our compliance team. This review confirms that your account activity aligns with your profile and that no suspicious patterns exist. Standard review windows apply; your withdrawal status updates in your account dashboard. Once cleared, funds transfer to your registered payment method. Withdrawal minimums and processing times vary by payment method and are disclosed before you confirm withdrawal.
We may delay or deny a withdrawal if we identify account irregularities, suspected fraud, or violations of our terms. In such cases, we notify you and provide a clear explanation. You retain the right to dispute our decision through our escalation process.
Bonus Terms and Tier Progression
On maysir, promotional offers include a welcome bonus, weekly cashback, and referral bonuses. Welcome bonuses are sized by deposit amount and promotional period—during Idul Fitri, Idul Adha, Imlek, or Nyepi, rates may increase. The bonus is claimed automatically upon deposit; no code is required. Terms specify any play-through requirements and a time window during which the bonus must be used. If unused within the window, the bonus expires.
Weekly cashback on maysir is calculated every Monday based on your loyalty tier and total activity from the prior week. Activity includes all wagers across sports betting, casino, and slots. Cashback is credited automatically and may be withdrawn or used immediately. There is no weekly or monthly cashback cap.
Tier progression is recalculated monthly. As you accumulate activity, you rank up from Bronze to Silver, Gold, Platinum, and VIP tiers. Each higher tier unlocks elevated cashback rates, exclusive markets, and priority support. Tier status resets monthly on the first day; your progress toward the next tier resets each month, giving you a fresh opportunity to advance.
Referral bonuses reward you when a friend you refer completes account verification and makes their first deposit. Both you and your referred friend receive a bonus; it credits immediately and counts toward your tier progression. There is no limit to referrals; each generates a new bonus opportunity.
All bonuses on maysir are subject to terms. We reserve the right to adjust bonus rates, withdraw offers, or deny bonus eligibility if we detect abuse, fraud, or terms violation.
Game Rules and Settlement
Sports betting markets on maysir settle according to official league or federation scorelines. For Liga 1, Piala Indonesia, and Piala AFF, we publish settlement rules before markets open. If a match is abandoned or postponed, rules specify whether bets are voided or rolled forward. Live-dealer games settle based on actual table outcomes; slots settle based on random number generator results. All settlement decisions are final unless we identify a technical error.
Dispute Resolution and Jurisdiction
If you dispute a settlement, withdrawal denial, or bonus denial, contact our support team with full details. We review disputes and provide a written response within a standard window. If you remain unsatisfied, our escalation process allows for further review by a senior team member. We commit to fair, transparent dispute handling.
Our services on maysir are available only where local law permits online entertainment platforms. You are responsible for verifying that access and use comply with your jurisdiction's law. We do not offer services in jurisdictions where online wagering is prohibited. Accounts opened from restricted jurisdictions may be suspended, and funds forfeited.
These terms are effective immediately and may be updated at any time. Changes are announced on our platform; continued use after notification constitutes acceptance. If you do not agree to these terms, you must close your account and request a full balance withdrawal.